Fequently Asked Questions

For inquiries about your refrigerator water filter please see below or feel
free to contact Crystala Filters with any other questions you may have.

Is your filter quality the same?

Our quality is certified by all aspects of the USA and you can be assured of shopping.

How long is the product warranty?

Each model has been unsealed using a water filter that reaches or does not reach 200-300 gallons of water. The shelf life is half a year, and the unopened shelf life is 2 years.

Where is the filter made?

Chinese semi-finished products, finished products in the United States

CF1

How many gallons of water are filtered and replaced with a new one?

It is recommended to replace the new filter in time after filtering 200 gallons of water.

What type of refrigerator is suitable for?

Compatible with: AP4567491, PS3412266, 012505452185, 242069601, 242086201, 706465, 85075-SGP-001.

CF3

How many gallons of water are filtered and replaced with a new one?

It is recommended to replace the new filter in time after filtering 300 gallons of water.

What type of refrigerator is suitable for?

all Frigidaire Puresource 3 (WF3CB) and Kenmore 469999 242017800,242017801 ps2364646, a0094e28261

CF5

How many gallons of water are filtered and replaced with a new one?

It is recommended to replace the new filter in time after filtering 300 gallons of water.

What type of refrigerator is suitable for?

Replacement for Maytag: Compatible with UKF8001, UKF8001AXX, UKF8001-750, UKF8001P, UKF8001AXXP, 67002269, 67002671, 67003523, 67003526, 67003527, 67003528, 67003591, 67003727, 67006474, 67006637, 12589201, 12589203, 12589206, 12589208, 12589210, Waterdrop WD-UKF8001, Filterlogic FL-RF07-3, PURE GREEN PG-8001, AQUA CREST AQF-UKF8001, ICE PURE RWF0900A, K&J NA, EcoAqua ECOAQUA-EFF-6007A-, Maxblue MB-UKF8001-P, Waterspecialist WS607B

CF6

How many gallons of water are filtered and replaced with a new one?

It is recommended to replace the new filter in time after filtering 300 gallons of water.

What type of refrigerator is suitable for?

REPLACEMENT MODEL: Samsung DA29-00003G, DA29-00003B, DA29-00003A, DA29-00003D, HAFCU1, HAFCU1/XAA, RSG257AARS, RFG237AARS, RF268ABRS, RF267AERS, RFG297AARS,AQF-DA29-00003G,WD-DA29-00003G, EcoAqua 6011A,Waterspecialist WS611B-3,Refresh R-0003,Dista DWF-11,FilterLogic FL-RF11-2,denali pure wf-da29-00003g.If you are unsure which refrigerators these models fit, please contact us for help!

CF7

How many gallons of water are filtered and replaced with a new one?

It is recommended to replace the new filter in time after filtering 300 gallons of water.

What type of refrigerator is suitable for?

Compatible Models: DA29-00020B, DA29-00020A, DA2900020A, DA29-00019A, DA2900019A, 04609101000, 09101, 46-9101, 469101, 9101, DA-97-08006A, DA-97-08006A-B, DA-97-08006B, DA97-08006A-B, HAF-CIN, HAF-CIN-EXP, HAF-CINEXP, HAFCIN

CF8

How many gallons of water are filtered and replaced with a new one?

It is recommended to replace the new filter in time after filtering 300 gallons of water.

What type of refrigerator is suitable for?

Compatible Model: GE Smart Water- MWF, GWF, GWFA, GWF01, GWF06, MWFA, WR02X11020 – WR02X11287, WR02X11290, WR2M3552, WR97X10006 Hotpoint – HWFA, HWF, MWF, MWFA Kenmore /Sears – 9991, 469991, 46-9991, 9996, 469996, 46-9996, 9905, 469905, 46-9905, etc.

CF13

How many gallons of water are filtered and replaced with a new one?

It is recommended to replace the new filter in time after filtering 300 gallons of water.

What type of refrigerator is suitable for?

Compatible models: LT600P, LT600PC, 5231JA2006, 5231JA2006A, 5231JA2006B, Kenmore 469990, 9990, 46-9990, 5231JA2006A-S, 5231JA2006B-S, R-9990, RWF1000A, 5231JA2005A, 5231JA2006F, 5231JA2006E, CLCH104, 5231JA2005A-S, 5231JA2006F-S, CLS30320001, LRSC26925SW,LRSC26925TT

CF15

How many gallons of water are filtered and replaced with a new one?

It is recommended to replace the new filter in time after filtering 300 gallons of water.

What type of refrigerator is suitable for?

Crystala cf15 filter replaces LG LT700P, ADQ36006101, ADQ36006101-S, ADQ36006101S, ADQ36006102, ADQ36006102-S, ADQ36006102S, 9690, 46-9690, KENMORE 469690, WATER SENTINEL WSL-3, ICEPURE RWF1200A Water Filter Tree WLF-01 OnePurify RFC1200A ClearWater Filters

Fequently Asked Questions

For inquiries about your refrigerator water filter please see below or feel
free to contact Crystala Filters with any other questions you may have.

How to pay for credit card when the payment failure?

The main problem with credit card payment failure is that your credit card has been frequently refunded too frequently. It is recommended to use paypal to pay, we will have a professional customer service to help you complete the order.

Fequently Asked Questions

For inquiries about your refrigerator water filter please see below or feel
free to contact Crystala Filters with any other questions you may have.

When is the product delivered to the home?

It will be delivered within 5-10 days.

The shipping information was lost and the package was never received.

Please take a screenshot of the first time and send it to our after-sales service, we will track and handle it.

The logistics showed receipt but delayed receipt of the goods.

Please check if your family or neighbors have signed up for you, please contact our after-sales customer service after confirming that you have not signed.

Fequently Asked Questions

For inquiries about your refrigerator water filter please see below or feel
free to contact Crystala Filters with any other questions you may have.

Water leaks after installation

Please follow the instructions to install it again.

Water is sputtered after installation.

The filter holder is not clamped, close the inlet valve, and the card is clamped once again after the new installation, and then the water valve can be used normally.

The filter is stuck in the fridge and can’t get it out.

Check if the filter is installed in reverse. If any foreign objects are stuck, check if the refrigerator is a push-type pop-up filter.

After the installation, the refrigerator filter’s door could not be closed.

Check if the filter is installed in reverse. If any foreign objects are stuck, check if the refrigerator is a push-type pop-up filter.

No water will flow out of the dispenser after installation and the ice will not fill up.

The filter bayonet plug is properly removed, the water filter is filled with water, and the water filter is placed in the refrigerator.

Produce strange noise.

There is no clamping in the installation. Just install the filter holder as it was installed in the previous installation.

There is also the smell of chlorine after the installation is completed.

Filter 4-6 gallons of water after normal installation.

The water flow is sporadic/sudden (like bubbles in the line) or thin

The filter bayonet plug is properly removed, the water filter is filled with water, and the water filter is placed in the refrigerator.

After normal operation, minerals and particles are emitted from the water.

After installing the water filter, you need to filter out 3-5 gallons of water before observing. If there is still such a situation, please let us know.

The new water filter has less water than the original water filter.

To install the water filter after it is filled with water, and it is normal to filter out 2-4 gallons of water.

The filter will loosen every few days.

Simply install the filter holder as long as you follow the instructions for installation.

Return unopened filter.

Please contact our customer service by email. The after-sales staff will communicate with you.

Shopping error, return the wrong product, buy the correct refrigerator model.

It is recommended that you order the product that suits you first, and then return the goods to be returned to *****. We will contact you after the goods are returned to the address.

The number of units ordered is inconsistent with the actual number of shipments.

Please contact us as soon as possible and take the courier number and product photos and send them to us. We will follow up and handle your feedback.

How to deal with the products that have just been signed because of the logistics damage?

Please contact us as soon as possible and take the courier number and product photos and send them to us. We will follow up and handle your feedback.